1. Money
The Molnar v. 1-800-Flowers class action settlement is not a hoax.
The Molnar v. 1-800-Flowers class action settlement is not a hoax.
1-800-flowers.com

About Emails from Molnar Settlement Regarding Class Action Lawsuit Settlement Against 1-800-Flowers

During the week of January 10, 2010, Email account holders registered with 1-800-Flowers.com began receiving an unsolicited email advising them of a pending class action suit.

The Molnar Settlement Email states that if you purchased flowers from 1-800-Flowers.com on or between March 1, 2006 and February 5, 2008 ("period") you may be entitled to benefits from an action pending in the California Superior Court for the County of Los Angeles an action entitled Molnar v. 1-800-Flowers Retail, Inc., Case No. BC 382828 (the "Action").

The "benefits" are a redeemable coupon (starting at $10 depending upon how many times you may have been overcharged during the "period") that can be used by placing another order through 1-800-Flowers.com.

Is Molnar v. 1-800-Flowers A Spam Hoax or for Real?

Conclusion: I checked out all the facts, visiting all websites listed in the Email, as well as the Los Angeles County Courthouse. There is a pending class action suit Molnar v. 1-800-Flowers Retail, Inc., Case No. BC 382828 listed with the Los Angeles Superior Court. The published information supports that this is not a hoax and a settlement is in process and credits will be issued by 1-800-flowers.com at some future time.

If you wish to verify this case or read court documents regarding Molnar v. 1-800-Flowers Retail, Inc. visit the California Superior Court and enter in Case #CB382828.

Why This is a Bad Marketing Move for 1-800-Flowers.com

Customers who have been overcharged by any company deserve an apology and a refund. Providing credits for future purchases is a tremendous disservice to customers who were ripped off by 1-800-Flowers.com in the past. In order to get back money for being unfairly and deceptively overcharged, they must now spend even more money.

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Comments
January 12, 2010 at 7:38 pm
(1) jisha says:

This lame. 1-800-FLOWERS has lost my business for good. To settle an overcharge by forcing me to order more is totally unrepentant. I will not order with this company again.

January 12, 2010 at 8:54 pm
(2) Lahle Wolfe says:

I was so outraged about this “settlement” I asked an attorney friend what he thought of this. He said that, unfortunately, this is typical of class action lawsuits. I can see why large companies are willing to take the chances of robbing customers if they know that they can ultimately get away with it.

January 13, 2010 at 9:53 am
(3) DC in DC says:

The comments in your last paragraph assume that there was indeed wrongful action or deception on the part of the defendant. They are denying any wrong doing, so if they can avoid costly litigation in a lawsuit happy country by issuing credits then there is nothing wrong with that. The plaintiffs if they are so truly outraged can turn down the settlement and pursue the lawsuit if they choose.

January 14, 2010 at 3:33 pm
(4) Robert says:

i payed what i was asked to pay, i never got overcharged… i agreed to the payment i made, wtf are people talking about.
i wish this wasnt so vague.

January 17, 2010 at 9:54 am
(5) Anita James says:

The lawsuit contends that the company offered free shipping, but then padded the cost of shipping into the price. People who thought they were getting free shipping were not – and in many cases were also charged a second delivery fee by local florists. In essense, the “free shipping” that attracted buyers ended up costing them two hipping fees instead of none.

January 17, 2010 at 10:02 am
(6) RippedOff and Pd Off says:

I agree people are often too willing to sue over nothing. But because of big business lobbyists you cannot sue your HMO even if they kill you (read ERISA laws,) you cannot punish Wall Street at cats d get your lost retirement money back, or levy punitive damages to giant corporations that kill the environment or cause people cancer.

In this country people do sue. But more often than not the offenders get off with a hand slap and go about their way because of pro-business laws – especially in insurance and investment industries.

In the U.S. it is more cost effective for companies to rip people off and pay small settlements and legal fees (in this case the legal fees were about $400,500.) 1-800 gets to keep all the money they made and offer credits to get even more future business.

Yep. The American Way.

January 17, 2010 at 10:40 am
(7) Lahle Wolfe says:

According to court documents published 01/08/2010):

1-800-Flowers will be giving out coupons worth more than $60 million dollars. That is no small settlement. A trial would likely have cost less but if found guilty would look even worse on the company’s record.

6,035,059 people will be getting redemption coupons (which must be used within 6 months.)

Additionally, court documents state that Hon. Zaven V. Sinanian found sufficient evidence to support a class action lawsuit and deemed the settlement to be in the fair interest of consumers in order to avoid a trial.

In every trial someone denies wrongdoing or that their actions were legal. In this case, 1-800-Flowers does not deny people were charged shipping when promised free shipping (a judge agreed that evidence submitted showed this did happen). Instead, 1-800-Flowers claims their advertising and pricing practices that resulted in overcharges were legal.

January 28, 2010 at 9:44 am
(8) Mannmobile says:

Let’s face it. This isn’t a true “settlement”. It’s a brilliant opportunity to cash in on their “error”. I probably oculd have gotten over the idea I was double charged (whether legal or not) and would have simply stopped using 1-800-flowers. But after reading the “settlement” cards I realized the company saw a great opportunity to turn a settlement into more orders through fake discounts! I even got a catalogue in the mail right after I got my cards! (guess where that went?) No, I will not use their service again. But now I will warn everyone who will listen that this is a company to be avoided. I guess it’s true. You get what you pay for… enjoy your “settlement” 1-800-Failures. (Yes, I’m mad.)

March 24, 2010 at 3:01 pm
(9) John Harris says:

If this doesn’t scream for tort reform, I don’t know what does. Following is from “Preliminary Order of Settlement”

Consumer gets $10 off of next purchase, X # of Purchases.

Lawyers get up to $400,000 in Legal Fees.

June 1, 2011 at 8:33 pm
(10) candi hubbs says:

i agree 1-800-flowers was wrong

June 1, 2011 at 8:43 pm
(11) cindy smith says:

What a lot of people dont realize is companies like 1-800-flowers,FTD,Teleflora ect. are a call center.They dont see your flowers,touch them ,design them or deliver them.They keep 30% of each order and give whatever $ is left to the florist they choose.You should never be charged a service fee when ordering flowers.For example you buy a $50.00 arrangement the florist actually only gets $35.00 to fill your order and they never give the money they get for delivery.
Call a real florist (make sure they have an address on website & not just a 800 number) you will get a 100% of your moneys worth and actually speak with the people designing and delivering them.
I used to own a florist.

April 17, 2014 at 11:30 pm
(12) Structured Settlement Cash Now Website says:

Try to find out the financial benefits of your
lawyer,as regards a place of his or her recommendation.
However, the cash you ill get upfront is only enouigh to cover the medical expenses you have accumulated.
Soonn after the court approves the sale, the factoring companmy will
start sending the funds to the seller.

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