If Yelp has offered to manipulate your reviews if you purchase advertising fees, refused to take down false or libelous reviews, or filters all your good reviews and only shows negative reviews, we want to know. Write Your Review Of Yelp
All of the above
Business owners can be libeled with no r
- I have a fairly new business with two five star reviews. A caller asked me if I could provide her with a particular product I don't sell. I suggested where she could buy it, told her I didn't know what the item was called, and politely excused myself to take another call. I guess she was so busy asking a multitude of questions, figuring if she kept rephrasing her question I'd magically figure out the name of her product, that she never heard me excuse myself. She gave me a one star rating, dropping my five stars to 3 1/2! This miserable creature was never a customer of mine, but a review implies that she was. I guess she said to herself, "How dare he take a call from a potential customer when I had more questions. Let's see if I can cost this guy a few grand. " I reached out to the customer; nothing. Tried to contact Yelp, nothing. And I posted a reply on line to explain that this person was not a customer, just a vindictive person; the response wasn't published.
- —Guest Peter Pastor
Stop using my phone number
- Yelp recently posted a new business on their website. The business has my phone number listed as the business number. Since then my phone is ringing at all hours and people are irrate when I tell them they have the wrong number. It's obvious that Yelp DOES NOT confirm infromation provided to them.
- —Guest Juanita
Yelp is a Joke
- Yelp is such a joke, they let anyone and everyone write reviews even if they aren’t legitimate consumers. They hide all the good reviews unless you pay them thousands of dollars. My competitors have been writing bogus reviews for years and yelp will not take them off. Also we have complaints from non-members that we cannot get removed. We contact these so called consumers and tell them they have never been a member of ours and we get no response. It’s hurting my business and I hope yelp is sued for everything and they go down in flames.
- —Guest Tammi
Business listing held hostage
- I recently inquired into removing my business listing and they responded that they do not generally remove listings because their use of the listing is protected under the law. What use? As a business owner I should have the ability to remove my listing. Period. I didn't realize I was living in a dictatorship without any rights. Yelp is protected and I'm not?! Give me a break.
- —Guest Stacy E
Deleting my good responses
- Not sure why but I had 4 reviews that had 5 stars deleted from my thier. They kept calling me to advertise, I told them I'm ok and don't need to do that my work speaks for itself. I also had other people write a review and they never posted it. Wish they wouldn't be such a crooked site.
- —Guest Victor
Refusal to with draw adverse statement
- The person making derogatory statement has tried to withdraw it yet Yelp in my opinion has not done so completely
- —Guest Jack Kintzele
- Yelp Offered To Move Us Up On The Advertising Ladder Only If We Purchased From Them. I Paid Their Prices Only To Find Out It Didn't Do Much For Our Company, We Did Not Get The Advertising As Promised. On Top Of All This Our Righteous Reviews We're Not Posted, Only Hidden. I Believe That Yelp Is Unfair And Biased.
- —Guest Sleek Comfort Transportation
A legit Review Filtered- Again ?!!?!!
- As a small business owner, our sole reason for joining Yelp is to promote our business through customer reviews. However, it seems like Yelp just keeps on filtering reviews we get. for example, we got so excited for receiving a great review from another customer since most of the reviews we receive are either through email or facebook. So excited were we that we posted the review link on fb, etc. But when we checked today, the review was filtered- again. This is ridiculous! We know folks can still view the filtered reviews, but our question is "why do they get filtered when they're all legitimate reviews?!" !!!!!!
- —Guest Heavenly Frostings
The reviews are true. It happened to us.
- We opened a new business just a few weeks ago. I signed us up for a free yelp business account because I thought it would be helpful, shortly after we were solicited with calls from yelp sales reps. Cordelia, the rep, talked to me on the phone and showed me all the options, and finally at the end produced the bombshell of a minimum $350 to $1000+ cost PER MONTH. I'm not sure how yelp thinks small businesses who just open can afford this for a review website advertisement package, but we can't and I told her so. Right afterwards, our first review shows up. And it is super negative. It doesn't even sound like a real person actually stepped into our business because we haven't had anyone no-show yet, and this person says they didn't come in for their appointment because we were "too expensive with bad service". The review is fraudulent and Yelp should be held accountable for this. I am extremely upset that I cannot delete our info from the site.
- —Guest LK
Supports defamation even when invalid!
- After receiving a review from a NON customer, we have no way of having it removed. If it was a valid customer, I wouldn't complain. If there is any answer from anyone please share. Thank you
- —Guest Ian
- My business has hundreds of five star ratings. Over the years my business has served thousands of custoemrs and we have had about 5 bad reviews total. 2 of the these reviews were legit and the other 3 were not. On yelp, however, my company shows up at the very top of the search engine pages with a one start rating. It is wrong.
- —Guest Chris
- Tried to find a beauty salon in Davis CA thru Yelp. I did not have the 5-Star rating Yelp reviews talked about. Tried to post a negative review but after posting it...it was gone! I'm done with reviews/internet. Worthless
- —Guest CSnider
Yelp review for price
- Yelp took down my review of St. Mary Medical Center, Langhorne, PA. I suspect the hospital paid Yelp to remove my very damaging review: Today's high cost of healthcare, consumers need to be savvy and informed. I'd like to share my story, so your readers may learn from my experience. My healthcare insurer, Blue Cross Blue Shield, covers routine bi-annual screening for my Dexa Scan at 100%. This is to monitor my osteopenia. The billing has to be coded as routine. St. Mary Medical Center's coding team lead, Mary Homer, talked to my insurer. In this conversation, BCBS, told Ms. Homer that my coverage pays for routine screening at 100% for healthcare maintenance. Ms. Homer has refuse to code my bill as routine maintenance, leaving me responsible for the Dexa Scan cost. I have sent emails to St. Mary's chief officers, patient advocate, and Ms. Homer. I received a call on Dec. 17, 2013 from patient advocate. She told me she would keep my case on her desk as open. In the meantime,
- —Guest Myvan loehlein
yelp just wants us to join and pay them
- we have 1 bad review on yelp. and this is the only one that is visible to everyone. we have 15 other reviews on yelp that are "filtered". these are hidden from the public. yelp just wants my business to join their business group and pay yelp a lot of money. yelp is really bad!!! liars , cheaters...
- —Guest tamsie
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