Money

The Federal Trade Commission (FTC): Not Just for Consumers

The FTC is a Valuable Resource for Women Business Owners

By Lahle Wolfe, About.com Guide

When you think “FTC” do you think “consumer watchdog” agency? The FTC does serve and protect the best interests of consumers, but it also offers a wealth of important information for business owners.

1. The Federal Trade Commission Main Website

The FTC's website contains information about business laws, commercial email laws, as well as information about the latest business scams.

2. Legislative Information Regarding Commercial Email

To keep up-to-date on legislative changes regarding commercial email conduct, as well as how the CAN-SPAM Act of 2003 is currently being implemented.

3. File a Consumer or Business Complaint with the FTC

File an online complaint with the FTC or call (toll-free): 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261.

4. Forward Unwanted Spam Email to the FTC

If you are receiving unwanted spam, including unsolicited business offers, you can forward the emails to the FTC. Do not cut and paste the email, as the FTC needs complete routing information. Be sure to forward the entire email.

5. FTC Consumer Information

Use this as a resource to research how consumers might be able to complain about your business. You can also find useful information about consumer scams, identity theft, and resources to help individuals and businesses protect their own interests.

6. FTC Reports on Work-At-Home Business Schemes

Before you act on a "work from home" offer, check with the FTC to make sure the offer is not listed as a scam.

7. FTC Reports on Franchise and Business Opportunities

How to shop for a franchise opportunity: questions to ask, potential benefits, obligations and risks. Includes information about start-up costs.

8. FTC Reports on Investment Opportunities Scams

Find information about the latest investments scams so you don't get taken.

9. Consumer Sentinel Database

"The FTC compiles Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad."

10. Comment on Federal Compliance and Enforcement Policies

To offer a suggestion or comment about how federal compliance laws affect your small business, call toll-free 1-888-REGFAIR (1-888-734-3247) or go to http://www.sba.gov/ombudsman.