To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.
- Click the Spam Controls link on the lower right side of your inbox screen.
- When the Mail & Spam Controls box appears, click the Custom Sender list link.
- Choose the Allow email from ... (Sender) option.
- Then click Add.
- Click Save.
Whitelisting Senders And Domains Using AOL Web Mail
If you are using AOL web mail, simply replying to an email from the Sender you want to whitelist will automatically add the list as a safe sender. Email from that domain will now be delivered straight to your Inbox.