1. Business & Finance

Discuss in my forum

Debt Laws: How to Get a Debt Collector or Collection Agency to Stop Calling You

You Are Protected By Law From Being Harassed With Unwanted Calls

By , About.com Guide

The Fair Debt Collection Practices Act protects you from being harassed by unwanted contact and phone calls from debt collectors, including attorneys, and collection agencies. It does not apply to employees that work directly for an actual creditor that you owe money to.

The best way to get a debt collector off your back is to simply pay off the debt as quickly as possible, by negotiating to get your debt reduced, or setting up a payment plan. But for most people with debts in the collection process, this is not easy to do.

The Law is Simple: Write a Letter

The law requires you to write a letter to the collector telling them to stop calling you or that you are refusing to pay the debt. Be sure to send it certified mail, requesting a signature for receipt. You cannot make this request via FAX, email, or telephone. It must be done in a written letter.

Once a debt collector receives your letter, they can only contact you to:

  • Acknowledge receipt of your request letter; or

  • To advise you of specific legal action they plan to take against you to collect the debt.

If you continue to receive calls, you can take further steps to stop a creditor from harassing you, or you may even be able to sue a debt collector.

©2012 About.com. All rights reserved.

A part of The New York Times Company.